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Search User Interfaces, by Marti A. Hearst
Download Search User Interfaces, by Marti A. Hearst
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The truly world-wide reach of the Web has brought with it a new realisation of the enormous importance of usability and user interface design. In the last ten years, much has become understood about what works in search interfaces from a usability perspective, and what does not. Researchers and practitioners have developed a wide range of innovative interface ideas, but only the most broadly acceptable make their way into major web search engines. This book summarizes these developments, presenting the state of the art of search interface design, both in academic research and in deployment in commercial systems. Many books describe the algorithms behind search engines and information retrieval systems, but the unique focus of this book is specifically on the user interface. It will be welcomed by industry professionals who design systems that use search interfaces as well as graduate students and academic researchers who investigate information systems.
- Sales Rank: #1343680 in eBooks
- Published on: 2009-09-21
- Released on: 2009-09-21
- Format: Kindle eBook
Review
"Many people think designing a search user interface is as simple as copying what someone else does. There are a lot of complex issues below the surface and this is the first book to explain all of the research in a way that a practitioner like me can apply it. If you want to design innovative search user interfaces, you need this book close at hand at all times."
Keith Instone, Information Architecture Lead, IBM.com User Experience Design
"A comprehensive guide, not to how search works but how we humans work with search to satisfy our information needs. A must-read for anyone concerned with usability and creating the optimal user experience for searchers."
Chris Sherman, Executive Editor, Search Engine Land
"With a loud clear trumpet blast Marti Hearst announces a new scientific research domain, with emerging theories, a clear research agenda, and a compelling opportunity to influence vital technologies. Her book provides powerful insights for experts and is a vital guide for those coming into the field. It is difficult to convey my satisfaction and enthusiasm for Marti Hearst's remarkable analysis of the emerging scientific research domain of Search User Interfaces. Hearst's brilliant organization, lucid writing, and admirably comprehensive review (600+ references) are gifts to scholars, implementers, and students who want to contribute to the flourishing activity in user interfaces for information search and retrieval. Her devotion to evidence-based analysis from user and usage studies lays a compelling scientific foundation for future contributions."
Ben Shneiderman, University of Maryland
"Professor Hearst has given us the definitive work on search user interfaces; grounded in the theory and practice of information retrieval and human-computer interaction and brimming with examples and clear explanations, this landmark book will serve the needs of students, practitioners, and scholars for years ahead."
Gary Marchionini, Boshamer Professor, University of North Carolina, School of Information and Library Science
"Marti Hearst has written an impressively comprehensive and authoritative account of search interfaces, bringing together the state of the art in search sites with the large and rapidly growing body of scientific research that explains what works and why. This book will be an invaluable resource for anyone who wants to get below the surface of search --- to analyze and create search interfaces and to understand the full range of issues, problems, and new potentials for design."
Terry Winograd, Professor of Computer Science, Stanford University
"Marti Hearst's Search User Interfaces benefits from the focus and coordination that comes more naturally in a single-authored book. [An] acknowledged expert in the field, Hearst brings a clear focus to an impressive range of topics."
Miles Efron, Journal of the American Society for Information Science and Technology
About the Author
Dr Marti Hearst is a Professor in the School of Information at the University of California, Berkeley. She received BA, MS, and PhD degrees in Computer Science from UC Berkeley and was a Member of the Research Staff at Xerox PARC from 1994 to 1997. A primary focus of Dr Hearst's research is user interfaces for search. She has invented or participated in several well-known search interface projects including Scatter/Gather clustering of search results, TileBars query term visualization, BioText search over the bioscience literature, and the Flamenco project that investigated and promoted the use of faceted metadata for collection navigation. She has published extensively on this and other topics. Dr Hearst has advised more than 50 masters-level interface design projects, from problem formation and needs assessment through three rounds of evaluation. She has also taught Information Organization and Retrieval and a course called Search Engines: Technology, Society, and Business, which includes a set of popular video lectures.
Most helpful customer reviews
4 of 4 people found the following review helpful.
the definitive book on search UI
By A. Rappoport
Professor Marti Hearst has written the comprehensive review of all current research on search engine user interfaces. But this book is more than just a survey of the literature: it explains all aspects of successful search use interface design (and usability and user experience). Many of us have had ideas that seem nice but simply do not work in practice. Reading this book will save everyone involved with search engine design a huge amount of time and trouble.
The writing in this book is extremely clear and direct: it's an ideal textbook for anyone interested in search engines in general as well as interface issues. I wish it had been around when I was first (painfully) learning many of these lessons. Highly recommended.
12 of 12 people found the following review helpful.
Explores impact of search interfaces on usefulness of search
By Amazon Customer
This book is a survey of recent work in search, but with an unusual focus on the importance of interface design on searcher's perceptions of the quality and usefulness of search results.
It is an excellent supplement to core search texts such as Introduction to Information Retrieval (Manning et al., 2008) which focus on the backend technology behind search. Search User Interfaces focuses more on the how we search, what we expect to see when we search, different interfaces that have been tried in the past, and which of those people found useful.
More specifically, the author starts by looking at why Google and other search engines have such a spartan design, explaining that searchers find it most helpful when distractions are minimized and it is quick and easy to iterate on searches. She goes on to lay a foundation by looking at the many models for how people search, including an exploration of the information foraging model where searchers partially satisfy some goals while rapidly developing new goals as they are exposed to new information. She offers hints on techniques that have worked well (e.g. immediately showing search results, keywords-in-context in the snippets, diversity of results on ambiguous queries, biasing results based on query term order and proximity, the importance of seemingly minor design tweaks, just to name a few). She dismisses more complicated interfaces such as boolean queries, thumbnails of result pages, clustering, pseudo-relevance feedback, explicit personalization, and visualizations of query refinements and search results, saying that they showed poor results in the past. She holds out hope for faceted search, universal search, and implicit personalization.
I enjoyed the way this book usefully points at techniques which have shown promise while dismissing others as consistently confusing to users. It is a guide to what works and what does not in search, warning of paths that likely lead into the weeds and pointing to better opportunities.
2 of 2 people found the following review helpful.
Even if this were not the first book in this field, it would be hard to find something more definitive in the area.
By Brown the Book
I confess that before reading this book I had not heard Hearst's name, but a quick search of the literature in this area clearly shows her to be central to this field (and my lack of knowledge of the field in not having heard her name). Dr. Marti Hearst is a Professor in the School of Information at the University of California, Berkeley and was previously a member of the research staff at the highly respected Xerox PARC. Reading between the lines of the book I hope you will see a person dedicated to her work and undoubtedly world class in her field. Even if this were not the first book in this field, it would be hard to find something more definitive in the area. Hearst masterfully weaves together academic work across time and from around the world, and is clearly on the ball in terms of current developments. She sets her own work humbly, but in its rightful place in the history of search user interfaces.
The structure of the book itself is a testament to her ideas and principles of design. From the outset we find a clearly written contents page followed by a book overview which neatly encapsulates the books content, setting each chapter in context. Hearst also provides advice on her intended audiences. It's easy to navigate the book and it can be read cover to cover, or dipped into for knowledge and insight in a particular area.
Drawing widely from the literature and using clear examples Hearst begins the book by introducing some general ideas and practices surrounding interface design. Chapter two is a natural follow on from user-centred design as it tackles evaluation of search interfaces. The information seeking process is the subject of the third chapter where Hearst looks at models of the process. The next three chapters cover the information seeking cycle with a look at query specification, the presentation of search results and query reformulation. Hearst then looks at interfaces that support the information seeking process in Chapter seven. The important topic of integrating navigation with search is highlighted in Chapter eight, with the emergence of personalization in search the topic for Chapter nine. Two chapters on aspects of Information visualization then follow and the book is capped off with a discussion of emerging trends in search interfaces.
I fall firmly into the category of her second intended audience, the practitioner, so what value did I derive from the book? Firstly, this is not a dry academic book, it's alive! The work really drew me in, and at one point I found myself wondering what it would be like to work with Hearst. Reading the book I experienced an information parallel to the Californian Gold Rush, dashing out of the information mine with another nugget of knowledge to apply. I'm at a loss to find anything to `criticize' with this book. The nature of the material makes it a dense read, but that's the complexity of the field rather than Hearst's lucid style. One thing which would augment the book would be some associated teaching resources which would help to make the best of this work as a practitioner. In this fast moving field, I'm looking forward to seeing a second edition.
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